Refund and Cancellation Policy

Refund and Cancellation Policy

At Techinfo365, we strive to provide quality services and a seamless user experience. This Refund and Cancellation Policy explains the terms under which users may request cancellations or refunds for services/products purchased through our website https://www.techinfo365.in/ (“Website”).

1. Cancellation Policy

1.1 Service/Subscription Cancellation

  • Users may cancel a subscription or service within [1 days/24 hours] of placing the order, provided the service has not yet been initiated or delivered.
  • To request a cancellation, please contact us at [support@techinfo365.in] with your order details.

1.2 Conditions

  • Cancellation requests made after the service/product has been initiated, processed, or delivered may not be eligible.
  • Certain services (like digital downloads, training sessions, or customized solutions) may not be eligible for cancellation once delivered.

2. Refund Policy

2.1 Eligibility for Refund

  • Refunds may be granted if:
    • The service/product was not delivered as promised.
    • There is a clear technical issue preventing access to purchased content/services, and we are unable to resolve it.
    • The order was charged erroneously or duplicated.

2.2 Non-Refundable Items

  • Fees for digital products, downloadable content, or one-time consultations are non-refundable once accessed or delivered.
  • Any promotional, discounted, or trial-based purchases are generally non-refundable.

2.3 Refund Timeline

  • Approved refunds will be processed within 7–10 business days (depending on your payment provider).
  • Refunds will be issued to the original payment method used during purchase.

3. Contact for Refunds & Cancellations

For cancellation or refund requests, please contact us at:

📧 Email: [support@techinfo365.in]

Please include your order number, payment reference, and reason for cancellation/refund in your request.

4. Policy Updates

Techinfo365 reserves the right to update or modify this Refund and Cancellation Policy at any time. Updates will be posted on this page with a new “Effective Date.”